SimplyVoxa automation
Template preview
Ready alert
Your crown/report at Care Well Clinic is ready.
Please collect it from reception and call us to book an appointment as per your availability.
Have a nice day.
7:55 AM
Last updated: 7 Jul 2026
AI voice agent for inbound calls
Meet Neha, your complete inbound call solution
Neha answers calls, books appointments, sends WhatsApp updates, captures caller details and helps maintain useful records from one connected workflow.
No new hardware. Your clinic or business number can stay the same when telephony is configured.
Calls answered
Appointments booked
WhatsApp follow-ups
Caller records created
24/7
always answering
11
Indian languages
Same
clinic number
1
complete inbound system
More than a voice agent
One workflow from phone call to confirmed follow-up
The system is strongest when the voice agent, appointment rules, WhatsApp templates, records and dashboard work together. The clinic workflow shown here can also be adapted for other appointment-led businesses.
Missed-call recovery
Dropped or incomplete calls can trigger a polite WhatsApp follow-up so your team still has a chance to respond.
Returning caller memory
The workflow can recognise returning callers and reuse approved context, including cases where family members share a number.
Dashboard and Excel
Appointments, patient/caller records and report alerts can be reviewed in the dashboard and exported when needed.
Approved boundaries
The agent follows approved answers, avoids medical diagnosis and escalates genuine emergencies to the configured contact.
Complete feature set
Everything Neha can coordinate for inbound enquiries
1
Intelligent voice agent
Neha answers calls round the clock, understands intent and follows your approved call workflow.
- Answers every call at night, on Sundays and during holidays
- Speaks 11 Indian languages and can switch language during a call
- Uses a natural human-like voice with instant responses
- Recognises returning callers by name and previous context
- Handles family members sharing one mobile number
- Alerts the right person instantly during a genuine emergency
2
Smart appointments
Booking, rescheduling, cancellation, reminders and missed-call recovery work as one appointment flow.
- Books, reschedules and cancels appointments without double-booking
- Keeps front-desk walk-ins and blocked doctor hours in sync
- Flags no-shows and missed visits for follow-up
- Sends a WhatsApp message when a caller drops before completing the call
- Tracks visit status from appointment to paid, done and review
3
WhatsApp automation
Approved WhatsApp templates keep patients informed before and after the visit.
- Sends booking confirmations and pre-visit reminders
- Alerts patients when a crown, report or requested item is ready
- Requests Google reviews after completed visits
- Collects patient details on WhatsApp and reads replies
- Sends the day's appointment list to the doctor every morning
4
Patient records
Every conversation becomes a cleaner record your team can act on.
- Creates a patient or caller record with a unique ID
- Captures contact details, DOB, age, gender, notes and visit history
- Builds records from calls, walk-ins and WhatsApp replies
- Flags incomplete profiles for the front desk to complete
5
Clinic dashboard and Excel
Your team gets a simple control centre for appointments, reports and follow-up.
- Secure login for clinic-specific data access
- Live appointment board with today's visits highlighted
- Reports and crown tracker with one-click patient alerts
- One-click Excel export for appointments, patients and reports
- New-booking bell sound and five-minute auto-refresh
6
Safe and reliable
The workflow stays inside approved boundaries and escalates when needed.
- Uses clinic-approved answers only and does not diagnose or prescribe
- Never asks for OTP, PIN or card details
- Supports India-hosted deployment and clinic-level data isolation when configured
- Ready to connect with existing CRM or practice-management software
Voice samples
Hear the AI receptionist experience
These samples are added from the supplied website assets so visitors can hear the voice experience before booking a demo.
Real Neha voice-agent conversation
A real sample of Neha handling an inbound voice-agent conversation.
Real recording supplied for website review.
Hindi and English voice-agent sample
A bilingual sample showing how the AI voice agent can support Indian callers.
Language availability depends on the final configured workflow.
WhatsApp automation
Confirmation, reminder and review messages without manual follow-up
The screenshots you supplied have been recreated as clean WhatsApp-style website previews using neutral demo clinic wording.
SimplyVoxa automation
Template preview
Caller details
Thank you for calling Care Well Clinic.
Please reply with your details:
Name, mobile number, email ID, date of birth and purpose of call.
7:55 AM
Last updated: 7 Jul 2026
SimplyVoxa automation
Template preview
Review request
Thank you for visiting Care Well Clinic.
We hope your purpose of visit was fulfilled.
Please rate us 5 star on our Google page.
7:55 AM
Review
Last updated: 7 Jul 2026
SimplyVoxa automation
Template preview
Gentle reminder
You have an appointment in Care Well Clinic today at 4 pm.
Please reach five minutes before the scheduled meeting.
7:58 AM
Last updated: 7 Jul 2026
SimplyVoxa automation
Template preview
Appointment confirmed
Thank you for calling Care Well Clinic today.
Your appointment with Dr. Sharma is confirmed for 4th July at 4 pm.
Please reach the venue five minutes before your timing.
7:59 AM
Last updated: 7 Jul 2026
How it works
From caller to dashboard in four steps
- 1
Caller phones your existing number
- 2
Neha answers, identifies the need and asks approved questions
- 3
Appointment, WhatsApp follow-up or escalation is triggered
- 4
Your team tracks the outcome in the dashboard
Built for clinic operations
Callers get a clear answer. Your team gets a cleaner workday.
Morning appointment list for the doctor
Ready-report or crown alerts
No-show and missed-call flags
Excel export for appointments and records
For medical use cases, SimplyVoxa is designed to help with admin communication. It should not diagnose, prescribe or replace professional medical judgement.
Language and safety
Indian caller experience with clear guardrails
The voice workflow can be planned for Indian languages and business-approved answers. Final language and integration availability depends on the confirmed implementation.
Multilingual-ready
Plan Hindi, English and other Indian-language workflows during setup.
Secure by design
Sensitive topics can be blocked, escalated and logged according to your policy.
Implementation-ready
Use your approved scripts, appointment rules, WhatsApp templates and escalation contacts.
Book a live demo
Hear Neha answer your calls and see the follow-up workflow.
Share your business type, common caller questions and appointment rules. We will map a realistic demo around your inbound call process.
Loading form...