Terms of Service

Use of the service should be limited to authorised business users and lawful business purposes.

SimplyVoxa provides configurable AI communication workflows for calls, enquiries, lead capture and appointment scheduling.

Customers are responsible for authorised account access and accurate configuration information.

Users must not use the service for unlawful, deceptive, abusive, spam, surveillance or high-risk purposes outside approved workflows.

Customers must provide accurate business knowledge, review caller notices and configure human escalation where needed.

AI outputs may be incomplete or incorrect and should be limited to approved workflows with appropriate human review.

Pricing and payment terms must be supplied through approved commercial documents. No public prices are stated by this template.

Each party retains its pre-existing rights. Customer content remains subject to the customer agreement.

Confidential information should be protected according to the final customer agreement.

Data processing terms must align with the final Privacy Policy and Data Processing Addendum.

Telephony, AI, calendar, CRM, hosting and notification providers may affect availability and workflow behavior.

Final warranty disclaimers require legal review and should not remove statutory rights that cannot be waived.

Liability limits require legal review and business approval.

Indemnity obligations require legal review and should reflect customer use cases.

Termination rights and post-termination data handling require final contract language.

Governing law and venue must be confirmed by legal counsel before launch.

Dispute handling must be reviewed and approved before production.

Questions can be sent to contact@simplyvoxa.com unless a different contact is specified for this page.