SimplyVoxa AI Receptionist
AI receptionist for calls, enquiries and appointment scheduling
Configure a reliable first point of contact that answers approved enquiries, captures caller details, prepares appointment requests and routes conversations that need a person.
Designed for practical call handling
Common business scenarios
After-hours enquiries, busy reception periods, appointment requests, repeat questions and lead capture workflows.
Detailed capabilities
Configured greetings, approved knowledge, lead fields, call outcomes, summaries and routing rules.
Knowledge setup
Use approved FAQs, service information, scripts, prohibited topics and escalation statements.
Appointment scheduling
Support booking workflows when calendar access, buffers, staff rules and locations are configured.
Call transfer and escalation
Route urgent, sensitive or out-of-scope conversations to the right person or fallback process.
Post-call summaries and notifications
Prepare structured records for follow-up, CRM handoff or email notification.
Multilingual readiness
Plan multilingual workflows during setup and confirm availability before public claims.
Integrations
Connect calendars, CRM, email, webhooks and telephony depending on deployment.
Admin and reporting preview
Review lead records, statuses, consent history and audit activity in protected admin views.
Security and consent
Use server-side validation, role-based access foundations, clear consent and legal review for call disclosure.
Example call flow
A clear path from greeting to team handoff
The diagram below is implemented as accessible HTML. Exact steps depend on your approved call workflow, integrations and escalation rules.
- 1
Welcome and AI disclosure
- 2
Identify caller and intent
- 3
Ask approved qualification questions
- 4
Answer approved FAQs
- 5
Check availability
- 6
Confirm slot
- 7
Capture contact details
- 8
Prepare confirmation
- 9
Create summary
- 10
Notify team
Text alternative: caller reaches the AI receptionist, the workflow identifies intent, asks approved questions, checks available next steps, captures details, prepares confirmation and notifies the team.
Industry examples
Adapt the workflow to the calls you receive
Financial advisors
Capture investor enquiries, schedule advisor meetings and route sensitive requests to authorised staff.
Doctors and clinics
Support consultation booking, rescheduling and approved clinic information without giving medical advice.
Real estate
Capture property preferences, qualify budget and location, and schedule site visits.
Consultants
Identify requirements, answer approved FAQs and schedule discovery calls.
Education and coaching
Answer course enquiries, explain approved schedules and book counselling sessions.
Salons and wellness
Book services, handle rescheduling and share approved opening-hour information.
Home services
Capture service type, location, urgency and preferred visit timing.
Small businesses
Handle routine enquiries, capture leads and support after-hours callers across service-led businesses.
FAQ
AI Receptionist questions
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Give every caller a clearer next step
We will help map the call types, approved answers, routing rules and integrations that matter to your business.