Industry solution
AI receptionist workflows for education and coaching
Answer course enquiries, explain approved schedules and book counselling sessions.
Common missed-call scenarios
- - A parent asks about course options
- - A student wants counselling
- - A caller checks batch timing
Recommended call flow
- 1. Identify course interest
- 2. Share approved schedule or eligibility information
- 3. Collect contact and learning goals
- 4. Book counselling or callback
- 5. Send summary to admissions team
Approved tasks the AI can perform
- - Share approved course information
- - Collect eligibility context from approved questions
- - Book counselling appointments
- - Record callback requests
Tasks that require a human
- - Admissions promises
- - Exam guarantees
- - Fee exceptions
- - Sensitive student matters
Appointment and lead workflow
Answer course enquiries
Explain schedules
Book counselling sessions
Collect student requirements
Example transcript
Demo data
Caller
I would like to ask about course counselling and speak with someone this week.
SimplyVoxa
Certainly. I can collect a few details and help arrange the right next step.
Caller
Tuesday afternoon would be helpful if there is availability.
SimplyVoxa
Thank you. I will record that preference and prepare the appointment request for the team.
Integrations
- - Calendars
- - CRM
- - Messaging when configured
Safety and compliance note
The workflow should not guarantee admission, outcomes or exam results.
FAQ
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